Dive into CleverConnect's Customer Experience, from project management excellence to enjoyable interactions
CleverConnect is always open to our suggestions and requests for customising the software. We feel that we are taken seriously as a customer and appreciate the willingness to look for a solution. Our dedicated contact person knows our company and our situation inside out. We feel that we are in very good hands.
Since the launch of our referral program, the number of referrals has increased massively and the topic has also become completely normal for our colleagues in the company. The new uniform process ensures more transparency and appreciation in the form of a bonus. For us, this is a classic win-win situation, because many colleagues actively advertise our positions in their private networks. We also benefit from this.
One of the reasons we decided on CleverConnect was the high standards of data protection conformity and IT security. We didn’t have to make any compromises or even any modifications. CleverConnect supports us with automation so that we can operate in compliance with GDPR without having to give it much thought.
What really made a difference is that the video interview solution is 100% compatible with the brand’s ATS, Talents’in. Together with CleverConnect, we developed a feature to automatically send invitations encouraging candidates to submit a pre-recorded video interview.
What we like about CleverConnect is its strong focus on the user: employees have a platform for their internal applications, an internal talent pool and a system that is not dependent on any particular end device. Thanks to the msg corporate design and target-group-specific campaigns, it also supports internal employer branding.
In the hectic day-to-day running of a clinic, a good team is essential. Our employees have the right instinct for suitable candidates, as demonstrated by a recruitment rate of 47% of all referrals. With the CleverConnect app, we have a channel that makes it easy for our employees to share jobs. And thanks to the seamless connection to our applicant management system, the recruiting team is also relieved.
The CleverConnect platform is a living recruitment ecosystem that is very sustainable for us: a lead that is not hired immediately can be a hire in the future. We needed a system that adapts to our very special needs: a combination of automations, referrals as well as nurturing functionalities and a central CRM to store all our profiles from various sourcing channels as well as matching to quickly find the best candidates in our growing talent pools.
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